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    Privacy Policy

    Your privacy is important to us. This policy explains how we collect, use, and protect your information.

    Last updated: January 2025

    1. Information We Collect

    Personal Information

    When you create an account or use our services, we may collect:

    • Name, email address, and phone number
    • Profile information including avatar/photo
    • Payment information (processed securely through third-party providers)
    • Property preferences and search history

    Usage Analytics

    To improve the site we collect aggregate usage signals: the page that referred you, the pages you open, your device and browser class, connection type, and an approximate location derived from your internet address: the country, the province and the city, and a point rounded to about ten kilometres (kept only for the duration of your visit, never joined to your identity, and the IP address itself is not stored). If you grant the site your device location for a feature such as 'near me', the position your device reports, its accuracy in metres and the sector you are in are recorded for that visit, so that we can see where people are looking from; it is never joined to your identity and it is not kept beyond the visit's rows. Under Rwanda's data protection law N° 058/2021 this coarse location is personal data; we hold it session-scoped and use it solely to improve how the site performs.

    2. How We Use Your Information

    We use the collected information for various purposes:

    • Provide and maintain our services: Process transactions, manage accounts, and deliver requested features
    • Personalize your experience: Show relevant property listings, customize search results, and provide tailored recommendations
    • Communicate with you: Send transaction confirmations, updates, newsletters, and respond to inquiries

    3. Information Sharing and Disclosure

    We may share your information in the following circumstances:

    With Other Users

    When you list a property or contact a seller, certain information (name, contact details) may be shared to facilitate the transaction.

    4. Cookies and Tracking Technologies

    We use cookies and similar tracking technologies to:

    • Remember your preferences and settings
    • Analyze site traffic and usage patterns
    • Personalize content and advertisements
    • Improve site functionality and user experience

    5. Data Security

    We implement appropriate technical and organizational measures to protect your information:

    • Encryption of data in transit and at rest
    • Regular security assessments and updates
    • Access controls and authentication measures
    • Secure payment processing through PCI-compliant providers

    6. Your Rights and Choices

    You have the following rights regarding your personal information:

    • Access: Request a copy of the personal information we hold about you
    • Correction: Update or correct inaccurate information
    • Deletion: Request deletion of your account and associated data
    • Opt-out: Unsubscribe from marketing communications

    7. Contact Us

    If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

    Email: privacy@ziinga.rw